Effective date: 2026-09-10
Using Bondora
We want people with different abilities and ways of accessing the internet to be able to use Bondora. We are working to make the reading journey, legal information, payment explanations, and support options easier to navigate and understand.
Our design goals include readable text, meaningful headings, keyboard-operable controls, visible focus, descriptive labels, understandable error messages, and compatibility with common assistive technologies. This statement is not a claim that the entire website has been independently audited or conforms to every accessibility standard.
Report a barrier or request help
Contact real@realnova.world and describe the page, task, and difficulty. Device, browser, or assistive-technology information can help, but provide only what you are comfortable sharing. You do not need to disclose a disability or medical information.
Tell us a suitable way to respond and the task you are trying to complete. We will consider an accessible way to provide the information or help with the task. Do not post a private reading or another person’s details publicly to demonstrate the issue.
Third-party services
Some steps, including a payment-provider interface, are operated by another provider. We cannot directly change every part of those interfaces, but you can tell us about a barrier and we will consider available alternatives and provider escalation. The involvement of another provider does not remove rights you may have under applicable law.
We review this statement as the service changes. It is a contact and improvement commitment, not a substitute for implementing accessibility.