Effective date: 2026-09-10
Operator
Bondora is operated by Real Nova World Corporation.
Business contact address: 5538 E Galbraith Rd, Apt 38, Cincinnati, OH 45236, United States.
Company registration and tax information, where applicable to the offer: Real Nova World Corporation operates this Ohio personal relationship reflection service. Bondora is the service name; no trademark registration, professional licence or endorsement by an AI or payment provider is claimed..
Any telephone or additional contact method required for the markets we serve is provided here: Email real@realnova.world or write to the published RNWC business contact address. Real handles requests on US business days, using America/New_York, with a target first human response within two US business days. This is not a promise of round-the-clock staffing or a guaranteed resolution time..
Support, billing, refunds, and complaints
Email: real@realnova.world.
Contact us about a purchase, duplicate charge, unavailable report, access problem, cancellation, refund, or complaint. Include the purchase date and a transaction or support reference if you have one. Keep your description brief and do not send your PayPal password, full card details, access cookies, government identification, or another person’s private information unless a necessary and secure process is explained.
We will explain any further verification needed. A support reference helps locate a request but does not authorize disclosure of a private reading. You can raise a complaint without creating an account. This channel is not an emergency service.
Our support arrangement assigns an accountable business owner to monitor the shared support and privacy mailbox at least each US business day. We aim to provide a first human response to ordinary requests within two US business days. This is a response target, not a promise that every issue is resolved within that time or that support is available 24 hours a day. Applicable legal handling deadlines continue to apply. An automated acknowledgement means only what it says about receipt; it is not a human decision or proof that the issue is resolved.
Privacy and information requests
Email: real@realnova.world.
Use this address for access, correction, deletion, objection, consent withdrawal, information about providers or transfers, or a privacy complaint. A person whose details were entered by someone else may contact us directly. We will protect the privacy of everyone involved while considering the request. Further instructions are on Privacy Choices and Requests.
Accessibility assistance
Email: real@realnova.world.
Describe the page or step causing difficulty and an alternative way to contact you. You do not have to disclose a disability or medical diagnosis. We will consider a practical way to assist without asking you to expose private reading information in a public channel.
Consumer withdrawal
Where an online withdrawal function is available for your purchase, use /withdrawal. You may also send a clear cancellation or withdrawal statement to real@realnova.world. This does not replace your payment-provider, regulator, or court rights.